![]() To get started, you would need to setup your system, download and install Docker and run the WickrIO Docker container. Once the user confirms the information he entered the bots will submit the ticket to Zendesk. Just plug in your Zendesk account info and the bot will pull all the fields and questions required to submit a Ticket from the pre-configured Zendesk account and will prompt the user to enter them. If it sounds like Guidde would be useful, we’d love for you to try us out.Use this bot to handle customer support and automatically create Zendesk tickets for users, all without leaving Wickr's secure messaging platform. Develop videos or documents or both! Share your work via email, Slack, Salesforce, Zendesk, Intercom and more! In just a few clicks, you can create step-by-step tutorials. Which means content needs to be created, refreshed, and shared in a timely fashion as well. ![]() The goal of a knowledge base is to provide the agent with the information they need to answer customer queries in a timely manner. Refresh your knowledge base content with Guidde!
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